I am having trouble verifying my email address. What do I do?
If you are encountering issues verifying your account, the cause could be linked to 3 possible reasons: 1. Delay in email It may take up to 10 minutes for the automatic email to be sent out. 2. Spam folder The verification email may be sent directly to your spam/junk mail folder. We kindly ask that you check this folder. 3. Incorrect email address We ask you to double-check that you provided the correct email address. Besides the options listed above, we also ask that you keep the following points in mind when encountering verification difficulties: 1. Please double-check your email address for any typos 2. Re-send email by clicking the button ‘I did not get it. Re-send mail.’ 3Search in your inbox for emails from info@skinvision.com 4. Check your spam/trash folder 5. Kindly note that the verification expires 24 hours after it has been sent due to privacy reasons. If you are still having trouble verifying your email, please contact us at support@skinvision.com.